Privacy Policy

The Interiors UDR respects your privacy. This policy explains, in plain language, what information this website collects, why it is collected, how it is stored and the choices you have. It applies only to this website and the enquiries made through it.

Information we collect

We only collect information you choose to give us. When you submit an appointment request or an enquiry, we may collect:

• Your name
• Your mobile number
• Your email address, if you provide one
• Your preferred date and time for a consultation
• The service you are interested in
• The property type and location
• An indicative budget, if you choose to share one
• Any details you type into the message field

Alongside the form entries, our server records the IP address the submission came from and the time it was sent. This is used solely to protect the website against spam and automated abuse, and to reference enquiries if there is a technical problem.

How we use your information

• To contact you about your enquiry and to arrange a site visit or consultation
• To understand your requirement well enough to advise you accurately
• To prepare estimates, drawings or proposals if you ask us to
• To maintain an internal record of enquiries and how they were handled
• To protect the website from spam, abuse and fraudulent submissions

We do not sell, rent or trade your information. We do not use your details to send you marketing messages you have not asked for.

Who can see it

Enquiry details are accessible only to the team at The Interiors UDR who handle customer enquiries, and to our website hosting provider in the course of operating the site. If we use an email service provider to deliver enquiry notifications, your details may pass through that provider's systems in transit.

We may disclose information where we are legally required to do so, or where it is necessary to establish, exercise or defend a legal claim.

How long we keep it

Enquiry records are kept for as long as they are useful for managing the customer relationship and for our legitimate business records. You can ask us to delete your enquiry details at any time, unless we are required to retain them for legal or accounting reasons.

Cookies and similar technologies

This website uses a small number of strictly necessary cookies. They keep your session secure and protect the forms on the site against cross-site request forgery. These cookies do not track you across other websites.

The site also uses your browser's local storage to remember whether you have already dismissed the welcome pop-up, so that it is not shown to you repeatedly. That value stays in your browser and is not sent to us.

Third-party services

Some parts of the website connect to services operated by other companies, each with its own privacy policy:

• WhatsApp — if you tap a WhatsApp button, the conversation moves to WhatsApp and is governed by their terms.
• Google Maps — if a map is embedded on our contact page, Google may set its own cookies while the map loads.
• Image hosting — sample photography on this site may be served from a third-party image CDN, which will see your IP address when the images load.

How we protect your information

• All form submissions are sent over an encrypted (HTTPS) connection.
• Enquiry data is stored in an access-controlled database.
• The administrative area of this website is password protected.
• Uploads are restricted by file type and size, and are validated on the server.

No system can be guaranteed to be completely secure, but we take reasonable technical and organisational steps to protect the information you share with us.

Your rights

You may ask us to show you the information we hold about you, to correct it, or to delete it. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children

This website is intended for adults making enquiries about interior work. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Contact us

For any question about this policy or the information we hold, contact The Interiors UDR:

• Email: info@theinteriorsudr.com
• Phone: +91 7976369621